arlo/eng

// legal — privacy policy

Privacy Policy

How Arlo collects, uses, and protects information in connection with our website, services, and related interactions.

01

Information we collect

We may collect and process the following categories of information:

a. Information you provide

  • ·Name, email address, phone number
  • ·Company or organization details
  • ·Project or inquiry information submitted through forms or communications

b. Automatically collected information

  • ·IP address
  • ·Device and browser type
  • ·Pages visited and interactions
  • ·Referring URLs and timestamps

c. Operational and technical data

  • ·System logs
  • ·Performance and diagnostic data
  • ·Security-related event data

This information is collected to ensure system reliability, performance, and security.

02

How we use information

We use collected information to:

  • 01Respond to inquiries and provide services
  • 02Operate, maintain, and improve our systems
  • 03Monitor performance, security, and reliability
  • 04Analyze usage patterns to enhance user experience
  • 05Comply with legal and regulatory obligations
03

Tracking and analytics

We may use cookies, tracking technologies, and analytics tools to:

  • 01Understand how users interact with our website
  • 02Measure performance and usage trends
  • 03Improve system functionality and user experience

These technologies may collect information such as device identifiers, browsing behavior, and session data.

You may control or disable cookies through your browser settings, though some functionality may be affected.

04

Bot protection

We use Cloudflare Turnstile on certain forms (including project intake) to help prevent automated abuse and spam. Turnstile may process limited technical information about your browser and device to determine whether a request is likely made by a human.

Cloudflare's processing of that information is described in the Cloudflare Turnstile Privacy Addendum.

Turnstile does not replace our own handling of information you voluntarily submit through a form (such as your name, email, and project details).

05

Data sharing

We do not sell personal information.

We may share information with:

  • 01Service providers and infrastructure partners who support our operations (including Cloudflare for security and bot protection, and email delivery providers)
  • 02Professional advisors (legal, accounting, etc.)
  • 03Authorities or regulators when required by law

All third parties are expected to handle data in accordance with appropriate security and confidentiality standards.

06

Data security

We implement reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, disclosure, or misuse.

This includes:

  • 01Access controls
  • 02Secure environments
  • 03Monitoring and logging systems

We follow industry-aligned practices for data protection and system security. No system is completely secure, but we take appropriate steps to reduce risk.

07

Data retention

We retain information only as long as necessary to:

  • 01Fulfill the purposes outlined in this policy
  • 02Comply with legal obligations
  • 03Resolve disputes and enforce agreements
08

Your rights

Depending on your jurisdiction, you may have rights to:

  • 01Access your information
  • 02Request correction or deletion
  • 03Object to or restrict processing

Requests may be submitted to the contact information below.

09

International data transfers

Information may be processed in jurisdictions where our infrastructure or service providers operate.

We take reasonable steps to ensure appropriate safeguards are in place for such transfers.

10

Changes to this policy

We may update this Privacy Policy periodically. Updates will be reflected by the revised effective date.